• Home
• About us
• Visas and migration
• Travelling to Australia
• Services for Australians
• Doing Business with Australia
• Study in Australia
• Development Cooperation
• About Australia
• Australian High Commission News
• Media and Speeches
• Photo Gallery
• 
• Travel advice
• Register with us

Immigration Services

Country Coverage

The Australian High Commission in Nairobi provides certain temporary, migration and citizenship services to residents of 22 countries in east, central and west Africa: Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, Democratic Republic of Congo (DRC), Djibouti, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Ghana, Mali, Mauritania, Niger, Republic of Congo, Rwanda, Somalia, South Sudan, Tanzania and Uganda. 

The Australian High Commission is also responsible for the Refugee and Humanitarian program in this region as well as the south and sub-Saharan parts of Africa (the Nairobi and Pretoria zone on the map).

Student visa applications are now processed by the Student hub at the Australian High Commission, Pretoria. See: African Student Hub

For information on how to lodge a visa application, see Making a visa application

Contacting the Australian High Commission

Before you contact the Australian High Commission about the status of your application, please check Increase in Family Migration processing times and DIAC Nairobi processing times. The information on the website may answer any questions you have.

There are several ways to contact the Australian High Commission in Nairobi.

If you wish to make an appointment to meet an officer, please email immigration.nairobi@dfat.gov.au

The office is open for scheduled appointments between 9am to 11am, Monday to Thursday.

For telephone enquiries you can call +254 20 427 7160 between 8am and 12 pm weekdays.

As we receive a number of visa enquiries and have limited time to respond, we recommend that you email us at immigration.nairobi@dfat.gov.au

Migration Agents Outside Australia

For information about Migration Agents operating outside Australia, please follow the links below:

http://www.immi.gov.au/visas/migration-agents/_pdf/information-migration-agents-operating-outside-australia.pdf

You Tube – “Don't get caught out"

Contacts

For more information on the locations and contact details of our other offices in Australia and around the world, see Contacts